Contact ShadeThrive

ShadeThrive is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@shadowdrop.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the light level calculator, shade plant selector, watering-in-shade calculator, moss coverage calculator, canopy cover calculator, or plant spacing calculator— and the values you entered); a plant or tool you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the Museum of the Shade Garden; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really about a specific plant’s safety around children or pets, a local extension office or a current, reputable plant database will serve you far better than this site can: ShadeThrive covers cultivation facts — hardiness, light, moisture — not toxicity or medical guidance, and isn’t affiliated with any nursery or extension service.

Before writing in about a tool result, it’s worth double-checking the numbers you entered — a mixed-up unit, an unrealistic bed dimension, or a mistyped hardiness zone is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.